Membership & renewal software
More clarity for your team.
More confidence for your members.
We develop cloud software that helps service businesses organise memberships, manage renewals and keep everyone on the same page.
One connected picture. From the first visit to what’s next.
For businesses built on
ongoing relationships.
01 THE PLATFORM
Memberships don’t stand still. We’re developing one connected platform for the plans, changes and conversations that keep a service business moving.
Keep dates, visit allowances, pauses and changes together. Give the next conversation a clear starting point.
Bring approaching end dates, reminders and renewal requests into a clear sequence of next steps.
A place for members to see their plan, check what’s left and request a change — without searching through old messages.
See what’s current, what’s changed and what needs attention. Keep the work connected to the membership.
02 IN PRACTICE
A monthly membership. A paused plan. A visit pack running low. Here’s how the same studio day can be clearer for the team and its members.
THE STUDIO / TEAM VIEW
See the plan.
Understand the context.
Know where to look next.
| Member | Plan & latest change | Valid until | Visits left | State | Next step |
|---|---|---|---|---|---|
| M-104 | Monthly studio membershipVisit recorded · 22 Oct | 31 Oct 2026 | 3 of 8 | Active | Renewal dueReview renewal |
| M-205 | 6-visit packPause recorded · 20 Oct | 15 Nov 2026 | 4 of 6 | Paused | Request openReview request |
| M-319 | Single studio visitVisit used · 24 Oct | 24 Oct 2026 | 0 of 1 | Ended | No action |
| M-408 | 6-visit packVisit recorded · 23 Oct | 30 Nov 2026 | 1 of 6 | Active | No action |
THE STUDIO / MEMBER VIEW
1–31 Oct 2026
5 visits used in this period · Last visit 22 Oct 2026
Visit recorded on 22 Oct 2026. Your remaining allowance stays alongside your plan.
Your current period ends on 31 Oct 2026. Renewal requests belong with the membership, not in a lost conversation.
The plan, dates and allowance are recorded.
Visits stay connected to the plan.
Changes and requests keep their context.
Review, discuss and decide what comes next.
03 OUR APPROACH
Ongoing relationships work better when everyone understands where they stand. That’s the idea behind RECONN.
Show the plan, the dates and the available actions. Leave the technical language out of everyday tasks.
Keep changes alongside the current membership, so the next conversation starts with understanding.
Make renewal and change requests visible. Help people understand their options, without pressure or hidden assumptions.
A LITTLE MORE CONTEXT
RECONN focuses on service businesses with memberships or visit-based plans: independent studios, member clubs, small learning spaces and similar organisations. We design for the owners and administrators running the day, and for members checking their own plans.
One connected view of the membership lifecycle: setting up a plan, recording its use, keeping track of changes and pauses, and making the next step clear. Our focus is membership management, renewal workflows, member self-service and an operational overview for the team.
No. A membership’s state and its next action describe different things. An active membership can be approaching its end date and need a renewal conversation. In the example above, these are shown separately so the current plan remains clear.
Email ask@reconnsaas.co.uk with a little about your organisation, the plans you offer and what needs to work better. We’d be glad to hear how you manage memberships today.
LET’S TALK
Your organisation. Your plans. The part that needs more clarity.
Let’s start with a conversation.